Remote Doctor is an information site, not a medical practice. We cannot give individual medical advice, review symptoms or test results, book appointments, or write prescriptions. For a question about your own health, the right person to ask is a licensed clinician who knows you.
Emergency? Call 911 (US) or your local emergency number. For a mental health or suicidal crisis in the US, call or text 988 (Suicide & Crisis Lifeline) or use the chat at 988lifeline.org. See when telehealth is not enough for symptoms that need in-person or emergency care.
How to reach us
The site does not currently publish an email address or run a contact form, so we cannot promise a reply to individual messages. We still want corrections: if you find a factual error, an outdated rule, or a broken link, the most reliable route at the moment is to point it out wherever you found the link to this site, and we review pages against primary sources on a regular cycle (see editorial standards). This page will be updated if a direct contact channel is added.
Please never send personal health information to any website that is not your own provider's secure portal.
What we cannot answer
- Whether a symptom is serious, what a test result means, or whether a treatment is right for you.
- Which specific telehealth company you should use. We do not rank or endorse named services; see how we evaluate services.
- Requests for paid placement, sponsorship or affiliate deals. We do not accept them.
Where to get help with your own healthcare
- Emergencies: 911 (US) or the nearest emergency department. Mental health crisis: call or text 988.
- Medical records access problems (HIPAA): the HHS Office for Civil Rights complaint portal at hhs.gov/ocr. Complaints should generally be filed within 180 days.
- Information blocking (records withheld electronically): the Information Blocking Portal run by ASTP/ONC, linked from healthit.gov/report-info-blocking.
- Complaints about a clinician: the medical or licensing board of the state where you were located during the visit. The Federation of State Medical Boards lists every board, and DocInfo.org lets you look up a physician's license and public disciplinary actions.
- Medicare questions: 1-800-MEDICARE (1-800-633-4227) and medicare.gov.
- Surprise bills and good faith estimates: cms.gov/medical-bill-rights or the No Surprises Help Desk at 1-800-985-3059.
- Insurance denials (state-regulated plans): your state department of insurance.
How to write a useful correction
- The page address and the sentence in question.
- What is wrong, and what you believe is correct.
- A primary source if you have one: a Federal Register rule, agency guidance, or a professional society statement.
Related reading
Not medical advice. This site provides general educational information about navigating remote healthcare. It does not diagnose, treat, or recommend treatment for any condition, and it is not legal advice. For personal medical questions, talk to a licensed clinician. If you think you may be having a medical emergency, call 911 (US) or your local emergency number now; for a mental health crisis in the US, call or text 988.